Welcome to Redirect Health
Congratulations on taking the first step to faster, easier, and truly affordable healthcare. We are so excited to have you as part of our family.
Our goal is to make healthcare as easy and efficient as possible for you, so you spend less time thinking about the doctor and more time doing things you love! For that reason, we want to make it easy for you to get in touch with the person who has the right answers to your questions. In addition to making sure you get the care you need, our CareLogistics™ team is always the first point of contact for any questions. Reach out to our CareLogistics™ Team at 1-888-407-7928.
Need Extra Help?
If you ever think it's taking too long to get something done, we want to know about it right away so that we can help fast-track things. Maybe you're having trouble getting through to us, or maybe you're getting a bill from a doctor that doesn't make sense, or if anything else is frustrating you - Fill out this form and our team will jump on it.
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for submitting your inquiry.
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As a new member, we want to be sure you know about all the great benefits you get with your membership.
Below are quick videos to get you started and answer common questions.
Welcome New Members
Frequently Asked Questions
How do I schedule visits?
We make scheduling easy. All you need to do is call us at 888-407-7928.
Can I still see my own doctor?
We believe in supporting your existing relationships with your doctors — we work with every doctor in America. All you have to do is call us first, we’ll take care of the scheduling!
What happens with my prescriptions?
When you call us, we will always look for the best prices on your prescriptions. Once we find the fair price, we’ll call in your prescription and work directly with the pharmacy to secure it.
What if I need to see a specialist or need imaging?
All you need to do is call us first – we will schedule the visits for you, and make sure you get fair pricing for all of your visits. You should never pay more than you have to for healthcare.
What if I need lab services?
Just give us a call! We will get everything taken care of.
Download our App
for Convenient Service
Communicate securely with a member of our CareLogistics™ team, anytime, anywhere.
English & Spanish
Phone | Text | Video
- Care Planning
- Prescription Support
- Schedule an appointment
- Mobile Devices & Desktop
REMINDER: ID cards do not guarantee service and all services must be pre-approved by Redirect Health by calling the Care Logistics team at 888-407-7928 24/7/365.
You will not receive a member ID card. We want to make it easy. Call our Care Logistics team, 888-407-7928, any time, day or night, and they will be happy to assist you.
Association Plan Members
Your official membership cards are in the works, and will arrive in about 10-14 business days after your enrollment information has been received. They will arrive via mail.
Group Plan Members
If you are insured through your employer, your official membership cards are in the works, and will arrive in about 10-14 business days after your enrollment information has been received. They will arrive straight to your cell phone via text.
If you’d like to request your ID card, please fill out the form below.