iEDC — Routine Care Member Summary

iEverydayCARE®

Routine Care

Routine Care can Always be $0 on
24/7 Virtual Primary Care with Redirect Health

Everyday 1to1® Protection

for you and
your family

iEverydayCARE®1,2Routine Care
iEverydayCARE®1,2Routine Care

Everyday 1to1® Platform

Your Family’s 24/7 Medical Director

Routine Care
  • Virtual Primary Care (24/7/365)
  • In-Office Primary & Urgent Care
  • Pediatric Care
  • Annual Adult Physical3 & Well Child
  • Chiropractic (12 free visits per year)
  • X-rays

$0 member responsibility Virtual and In-Office Visit6

with 48 Hour Pre-Authorization

$50 member responsibility4 In-Office Visit

without 48 Hour Pre-Authorization

$0 member responsibility Labs RedirectHealth.com/labs

with 48 Hour Pre-Authorization

(Basic)

$0 member responsibility Mental Health Tele-Counseling

with 48 Hour Pre-Authorization

Rx & Immunizations RedirectHealth.com/RxFormulary

Member responsibility may vary depending on pharmacy location, quantity, and dosage
with 48 Hour Pre-Authorization

(Basic)

$0 member responsibility Virtual Specialist Curbside Consult5

with 48 Hour Pre-Authorization

Specialist / Advanced Imaging / Hospital

Specialist Consults

Advanced Imaging

MRI, PET, CT scans, ultrasound, mammogram and other imaging

Hospital Care - Inpatient & Outpatient Procedures

Emergency Room

Everyday 1to1® CareLogistics™

  • Get the healthcare you need without spending more than you should
  • Appointment scheduling, Referrals, Navigation
  • Negotiations, Alternative funding mgmt.

Cost of Services is 100% Member Responsibility

Network

MultiplanPractitioner Only Network6

(or add a doctor 48 Hours prior to visit)

1 This program is NOT insurance. iEverydayCARE is managed by Redirect Health exclusively for members of Newpath Medical Inc., a Wyoming Medical Cost Share organized pursuant to Wyo. Stat. Ann. 26-1-104. See program guide for details. Redirect Health and Newpath Medical Inc. are not insurance companies. 2 This program does NOT meet the minimum requirements for MEC (Minimal Essential Coverage) or the ACA (Affordable Care Act). New Jersey, Massachusetts, Vermont, California, Rhode Island and the District of Columbia have passed their own state-level individual mandate laws that mirror the Federal Affordable Care Act. Redirect Health and Medical Cost Share memberships do not satisfy the new individual mandate requirements of these states. It should be expected that state enforced penalties may apply in these states. See State Specific Disclosures (www.RedirectHealth.com/state-disclosures) for more information regarding program limitations. 3 Routine physical/exam; gynecological exam; mammogram; pap smear; prostate testing(PSA); other routine lab and immunizations. 4 Maximum sharing is 140% of Medicare allowable. 5 A Redirect Health medical professional will interact with specialist on the member’s behalf. 6 Any doctor who accepts the Redirect Health Usual, Customary & Reasonable (UCR) Agreement can be used. Maximum sharing is 140% Medicare allowable. This overview is intended only as an illustration of the benefit plan design. Please refer to Membership Guidelines for actual coverage, limitation, and exclusion provisions.

Makes any Health Plan Work Better

Everyday 1to1® Platform

Makes any Health Plan More Affordable

Affordable access to basic healthcare for everyone in your entire family. Prevention of chronic and expensive disease starts with children

Your Family’s 24/7 Medical Director

  • Medical Professionals ON STAFF with licenses in all 50 states
  • Complete Electronic Medical Records always at their finger tips
  • 24/7 Virtual Primary Care & Virtual Urgent Care
  • Virtual Specialist and Emergency Room curbside consults and opinions
  • Enhanced Population Health & Prioritized Pro-active Out-reach
  • CareLogistics™ + Care Navigation
  • Referral Management
  • Rx Management (Insurance vs. Cash)
  • Physician-to-Physician Case Management
  • Hospital Discharge and Follow-up Management
  • Alternative Funding Management for Plan Exclusions and Limitations. Access to Impact Together™ and foundation funds

Our 3 Promises

1. You will always get the care you need.

2. We will always help you make it affordable.

3. It will be hard sometimes, but we will always be at your side doing the hard work.

We Put People First! CareLogistics™ Works for Everyone.

Finally! Healthcare on your terms – access care anytime, from anywhere, 24/7/365.

Everything You Want in a Healthcare App – and More

Access Your ID Card(s)

Speak with a Medical Provider

Access Plan Details

Renew Prescriptions

Update Your Information

Submit receipts or billing questions

Start with the Redirect Health Member App

Available to answer any questions 24/7/365 in English and Spanish

If you have a medical need simply use the Member App, call or text

Our Care Team is made up of healthcare experts and medical providers

We Navigate and Coordinate Your Care

We’ll help you determine if virtual, in-person, urgent, or emergency care is needed

Connect to a virtual medical provider at a convenient time for you who will determine if further in-office care is needed

We’ll assist with any next steps, such as in-office visit scheduling or filling prescriptions at a nearby pharmacy so you never waste any time

Follow-Up that Matters

We find you the right level of care to address your medical needs, so you never pay more than you should

Whether you had a virtual or in-person visit, we follow-up after your visit to make sure your care plan is staying on track

How Your Membership Works

Get the most out of your healthcare by following these simple steps

1

What if I need care?

Always use the Member App to schedule care and prepare for your appointments. Many times you’ll get everything you need over the phone. Your Care Team will make sure you always get the right care. Never pay more than you should.

2

What if I get a bill?

Submit doctor’s bills through the SECURE Member App (but most times we’ll pay your doctor before you get a bill)

3

What if I have extra questions?

Expedite any request or obstacle on the Member App or use RedirectHealth.com/ExtraHelp

How You and Your Family Access Healthcare

Your Redirect Health membership protects you and your family from high-dollar medical expenses

1

Contact us FIRST

Always contact Redirect Health FIRST to initiate any medical need 24/7/365 - the Member App is the best way.

2

Choose a doctor

A medical provider will be recommended or you can choose your own from a large network. You can even add a doctor.

3

Physician-to-Physician case management

A Redirect Health clinician coordinates with your doctor to facilitate care and prevent unnecessary missed work and spending. Streamlined coordination, navigation & pre-negotiation is our goal.

4

Advocacy

Redirect Health will arrange and coordinate qualifying financial assistance programs, manage alternative funding options, and pre-negotiate costs of services.

5

Claims payment

Redirect Health assembles and reviews claims and submits them to the Plan Administrator for payment.*

Members can expedite any request RedirectHealth.com/ExtraHelp