Dr. Janice Johnston, MD
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Dr. Janice Johnston, MD, is co-founder and Medical Director of Redirect Health. She oversees all medical operations as well as the patient experience, spearheading efforts to enhance quality care while improving administrative efficiencies.
In addition to leading medical operations, Janice leads an active family practice and cares for patients of Redirect Health as well as Arrowhead Health Centers, a comprehensive and integrated network of Patient Centered Medical Homes (NCQA Level 3) and surgery centers that she co-founded with her husband, Dr. David Berg, who is also a co-founder of Redirect Health. Janice and Dave opened Arrowhead in 1997 after relocating to Phoenix from Toronto, Canada, with the hope of realizing a new vision for healthcare – one that put the patient first, housed numerous practices and specialties under one roof, and eliminated administrative inefficiencies that drive up costs. Over the next two decades, their vision was realized, and they continued to identify opportunities to provide high quality care that also was affordable and convenient.
The business, technological and clinical efficiencies that Janice and Dave developed enabled them to save hundreds of thousands of dollars in employee healthcare costs per year – money they were able to reinvest to grow Arrowhead. This was particularly useful during the Great Recession when many other businesses struggled. Recognizing the value of this unique care model and the potential benefit to entrepreneurial businesses nationwide, they co-founded Redirect Health in 2013 so other companies could experience the same benefits.
Today, Janice is integral to the operations of both companies, continually advancing strategies to improve member service and ensure positive patient outcomes. She mentors staff and medical students at the facilities, helping others understand and operate within the patient-centered healthcare model that she has driven in recent years.
Janice earned a BSc in Physics and Biology, an MS in Developmental Neuroscience and her MD from the University of Toronto. In 2016, Az Business magazine named her among Arizona’s “Most Influential Women Business Leaders.”
An avid blues music fan, Janice has found a way to blend her artistic and professional passions. She currently serves on the Board of Directors for the Blues Foundation in Memphis, Tennessee, where she oversees the Foundation’s Hart Fund that helps blues musicians and their families with medical and funeral expenses, and she provides free health screenings for musicians at blues events. Additionally, she is part of the MusicCares provider network through the Grammy Foundation, which helps musicians with medical and living expenses.