Contact us FIRST
Always contact Redirect Health FIRST to initiate any medical need 24/7/365 - the Member App is the best way.
At Redirect Health, we prioritize your well-being by ensuring you have all the time and support you need, while eliminating unnecessary expenses. Our members can attest to the guidance and care they receive. It’s our commitment to provide you with convenient and truly affordable healthcare that suits your needs.
Finally! Healthcare on your terms - access care anytime, from anywhere, 24/7/365.
Access Your ID Card(s)
Speak with a Medical Provider
Access Plan Details
Renew Prescriptions
Update Your Information
Submit receipts or billing questions
Available to answer any questions 24/7/365 in English and Spanish
If you have a medical need simply use the Member App, call or text
Our Care Team is made up of healthcare experts and medical providers
We’ll help you determine if virtual, in-person, urgent, or emergency care is needed
Connect to a virtual medical provider at a convenient time for you who will determine if further in-office care is needed
We’ll assist with any next steps, such as in-office visit scheduling or filling prescriptions at a near-by pharmacy so you never waste any time
We find you the right level of care to address your medical needs, so you never pay more than you should
Whether you had a virtual or in-person visit, we follow-up after your visit to make sure your care plan is staying on track
Ever have a question? The Care Team is available 24/7/365
Discover EverydayCARE® - the healthcare plan that offers no-cost coverage for your most common needs giving you 24/7 access to care with less worry and more support.
Step 1: Select your age range:
Step 2: Select your coverage:
$0 routine care, 24/7 virtual visits, mental health, labs, chiropractic
Primary Member Only
Routine Care + hospital coverage, specialists, and imaging
Primary Member Only
Hospital + expanded labs, Rx benefits, reduced exclusions
Primary Member Only
$0 member responsibility Virtual and In-Network Office Visit with 48 Hour Pre-Authorization $20 member responsibility Out-of-Network Office Visit with 48 Hour Pre-Authorization $50 member responsibility4 In-Network or Out-of-Network Visit with 48 Hour Pre-Authorization |
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$0 member responsibility Mental Health Tele-Counseling with 48 Hour Pre-Authorization |
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Rx & Immunizations - View Formulary Discount program - prices may vary depending on pharmacy location, quantity & dosage with 48 Hour Pre-Authorization |
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Specialist Consults & Care $50 member responsibility4 with 48 Hour Pre-Authorization |
Care Navigation Only Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations 100% Member Responsibility |
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$50 member responsibility4 MRI, PET, CT scans, ultrasound, mammogram and other imaging with 48 Hour Pre-Authorization |
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Hospital Care - Inpatient & Outpatient5 Individual - plan year
$2,000 initial member responsibility Family - plan year
$4,000 initial member responsibility Emergency Room $500 initial member reponsibility + 20% co-share |
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Excluded Services7 Pre-existing conditions, organ transplants, dialysis, skilled nursing, advanced psychiatric care and specialty and non-formulary medications |
Care Navigation Only Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations 100% Member Responsibility |
Additional chemotherapy $30,000 sharing limit8 Dialysis $10,000 sharing limit8 Skilled nursing $5,000 sharing limit8 Air ambulance $5,000 sharing limit8 Pre-existing exclusions apply 12 month look back |
$0 member responsibility
Virtual and In-Network Office Visit
with 48 Hour Pre-Authorization
$20 member responsibility
Out-of-Network Office Visit
with 48 Hour Pre-Authorization
$50 member responsibility4
In-Network or Out-of-Network Visit
with 48 Hour Pre-Authorization
$0 member responsibility
Mental Health Tele-Counseling
with 48 Hour Pre-Authorization
Rx & Immunizations - View Formulary
Discount program - prices may vary depending on pharmacy location, quantity & dosage with 48 Hour Pre-Authorization
Specialist Consults & Care
Care Navigation Only
Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations
100% Member Responsibility
Advanced Imaging
MRI, PET, CT scans, ultrasound, mammogram and other imaging
Care Navigation Only
Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations
100% Member Responsibility
Hospital Care - Inpatient & Outpatient
Individual
$2,000 initial member responsibility
20% co-share | $4,000 out-of-pocket max6
Care Navigation Only
Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations
100% Member Responsibility
Family
$4,000 initial member responsibility
20% co-share | $6,000 out-of-pocket max6
Care Navigation Only
Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations
100% Member Responsibility
Emergency Room
$500 + 20% member responsibility
Care Navigation Only
Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations
100% Member Responsibility
Excluded Services7
Pre-existing conditions, organ transplants, dialysis, skilled nursing, advanced psychiatric care and specialty and non-formulary medications
Care Navigation Only
Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations
100% Member Responsibility
$0 member responsibility
Virtual and In-Network Office Visit
with 48 Hour Pre-Authorization
$20 member responsibility
Out-of-Network Office Visit
with 48 Hour Pre-Authorization
$50 member responsibility4
In-Network or Out-of-Network Visit
with 48 Hour Pre-Authorization
$0 member responsibility
Mental Health Tele-Counseling
with 48 Hour Pre-Authorization
Rx & Immunizations - View Formulary
Discount program - prices may vary depending on pharmacy location, quantity & dosage with 48 Hour Pre-Authorization
Specialist Consults & Care
$50 member responsibility4
Specialist Consults & Care
with 48 Hour Pre-Authorization
$50 member responsibility4
MRI, PET, CT scans, ultrasound, colonoscopy, mammogram and other imaging
with 48 Hour Pre-Authorization
Hospital Care - Inpatient & Outpatient
Individual
$2,000 initial member responsibility
20% co-share | $4,000 out-of-pocket max6
Family
$4,000 initial member responsibility
20% co-share | $6,000 out-of-pocket max6
Emergency Room
$500 + 20% member responsibility
Excluded Services7
Pre-existing conditions, organ transplants, dialysis, skilled nursing, advanced psychiatric care and specialty and non-formulary medications
Care Navigation Only
Appointment preparation, coordination, navigation, alternative funding management, and pre-negotiations
100% Member Responsibility
$0 member responsibility
Virtual and In-Network Office Visit
with 48 Hour Pre-Authorization
$20 member responsibility
Out-of-Network Office Visit
with 48 Hour Pre-Authorization
$50 member responsibility4
In-Network or Out-of-Network Visit
with 48 Hour Pre-Authorization
$0 member responsibility
Mental Health Tele-Counseling
with 48 Hour Pre-Authorization
Rx & Immunizations - View Formulary
Discount program - prices may vary depending on pharmacy location, quantity & dosage with 48 Hour Pre-Authorization
$50 member responsibility4
Specialist Consults & Care
with 48 Hour Pre-Authorization
$50 member responsibility4
MRI, PET, CT scans, ultrasound, colonoscopy, mammogram and other imaging
with 48 Hour Pre-Authorization
Hospital Care - Inpatient & Outpatient
Individual
$2,000 initial member responsibility 20% co-share | $4,000 out-of-pocket max4
Family
$4,000 initial member responsibility 20% co-share | $6,000 out-of-pocket max4
Emergency Room
$500 initial member responsibility + 20% co-share
Excluded Services7
Pre-existing conditions, organ transplants, dialysis, skilled nursing, advanced psychiatric care and specialty and non-formulary medications
Additional chemotherapy
$30,000 sharing limit
Dialysis
$10,000 sharing limit
Skilled nursing
$5,000 sharing limit
Air ambulance
$5,000 sharing limit
Pre-existing exclusions apply
12 month look back
Hear from our members about why Redirect Health is right for you
Get the most out of your healthcare by following these simple steps.
Always use the Member App to schedule care and prepare for your appointments. Many times you’ll get everything you need over the phone. Your Care Team will make sure you always get the right care. Never spend more than you should.
Submit doctor’s bills through the SECURE Member App (but most times we’ll pay your doctor before you get a bill)
Expedite any request or obstacle on the Member App or use RedirectHealth.com/ExtraHelp
Your Redirect Health membership protects you and your family from high-dollar medical expenses
Always contact Redirect Health FIRST to initiate any medical need 24/7/365 - the Member App is the best way.
A medical provider will be recommended or you can choose your own from a large network. You can even add a doctor
A Redirect Health clinician coordinates with your doctor to facilitate care and prevent unnecessary missed work and spending. Streamlined coordination, navigation & pre-negotiation is our goal.
Redirect Health will arrange and coordinate qualifying financial assistance programs, manage alternative funding options, and pre-negotiate costs of services.
Redirect Health assembles and reviews claims and submits them to the Plan Administrator for payment.
(iEverydayCARE Hospitalization Only)
A condition is considered pre-existing for a member or dependent if symptoms or treatment have occurred within the 12 months prior to joining the Medical Cost Share. See the Membership Guidelines for detailed description of what will be considered a pre-existing condition. Controlled diabetes, hypertension, high cholesterol, seasonal allergies and intermittent asthma will not be considered pre-existing when reported prior to membership effective date.
Conditions beginning after a member’s effective date will be shared after paying a $2,000 initial member responsibility then 20% with a maximum out-of-pocket of $4,000^ per year. See the Membership Guidelines for sharing rules.
Additional Sharing Restrictions and Limitations See Member Guidelines.
Pre-existing conditions become eligible for sharing based on members’ tenure with the plan, as indicated by the following graduated sharing schedule:
Time After Membership Effective Date | Shareable |
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First 12 months | Not shareable |
Months 13-24 | Shareable to $25,000 |
Months 25-36 | Shareable to $50,000 |
Months 37 and after | Shareable to $125,000 |