Get connected with 24/7 access.
Let’s get you on your way to seamless care. If anything comes up—you have a question about a bill, a prescription, or your benefits in general—we’ve created a way for you to reach us with an expedited response, available 24/7/365.
It all starts with the Redirect Health Member App. The app is the easiest way to access your care any hour of the day or night. If you haven’t already, download the app now.
Here when you need us.
Have questions about something but can’t find the answers through the Redirect Health Member App? No problem. Simply visit redirecthealth.com/extrahelp/ and we will help you right away. And of course, you can always call or text us at 888-407-7928 with any needs or concerns.
Keep your family connected, too.
Let your spouse, dependents, or anyone else on your healthcare plan know about these benefits. Simply enter their email below and we will make sure they stay in the loop.
Call Us First
We are here to help coordinate your care 24/7/365. Every time, call us first at 888-407-7928. We will work out the details with your medical provider. If you schedule your care directly, be sure to let us know before you go to your appointment.
Appointments
Download the Redirect Health Member App for seamless appointment scheduling and care, 24/7. Virtual and routine in-person visits are available at no cost to you! Contact us through the app or the number above so we can schedule on your behalf.
Download the App
The Redirect Health Member App puts healthcare at your fingertips:
- Schedule an appointment -
- Access your ID card -
- Refill prescriptions -
- Submit a bill or receipt -
Download the app today or call us to get started.
Refill Prescriptions
Notify us of any existing prescriptions so we can refill them for you. You can do this through the app or by calling/texting us at the number above.