Just as we make our health plans as simple and affordable as possible, downloading the Redirect Health Member App is easy and free. Simply follow the steps below:
Great question! By scheduling through the app you can be sure you’ll get the most out of your benefits and your healthcare appointments. Routine care appointments coordinated by Redirect Health are always a $0 copay.
First, try closing out of the app and reopening. If that does not work, try restarting your device. Make sure your device’s operating system is updated to the most recent version.
Make sure the mobile number you entered is correct. If it is correct, try turning off Wi-Fi as sometimes it can interfere with receiving text messages. Lastly, try restarting your device.
Make sure you are connected to data (4G/LTE/5G) or Wi-Fi and that the link you followed matches your device (App Store for iPhone users, Google Play for Android/non-Apple users). Lastly, try restarting your device.
If you are experiencing other app-related technical issues, please contact us at AppSupport@RedirectHealth.com