How It Works | Redirect Health

Our Care Team is there to help answer any questions you have 24/7/365 in English and Spanish
If you have a medical need, such as a sore throat, an injury, or any other need, simply request a call in the Member App, or you can call or text our care line
Our Care Team is made up of healthcare experts and medical providers always will be there to help you

Download the App

No more missing work! We will connect you to a virtual medical provider that will assess your situation at a convenient time for you
A virtual provider will then help you determine if in-office care is needed, or if they can diagnose you right there, virtually
We will assist with any next steps, such as in-office visit scheduling or sending your prescriptions to a nearby pharmacy so you never waste any time

Not everyone can be an expert, so knowing if you need virtual, in-person, urgent, or emergency care can be tricky
We find you the right level of care to address your medical needs, so you never pay more than you should
You tell us the care you need, and we’ll make sure it’s always at the right place and at the lowest price

Whether you had a virtual or in-person visit, we want to ensure your health is staying on track
We will check in on you after your visit as needed to make sure your care plan is working effectively for you
Ever have a question? The Care Team is available 24/7/365 to make sure you are getting taken care of

Watch this video to see how we coordinate care for our members.

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