Today is a great day.
Faster, easier, affordable healthcare is now a reality. We are thrilled to have you as part of the Redirect Health family. Now, let’s get you familiar with all the great benefits that come with your membership.
Start by downloading the Redirect Health Member App.
It’s the easiest way to access your benefits.
Access your care by following these 3 easy steps!
Contact Your Care Team or Provider via app | text | phone
Determine Your Healthcare Needs
Urgent Care
ER
Virtual Visits
Provider Office Visits
Receive the Right Care at the Right Price 24/7/365
What to Expect
We’re excited to get you on your way to seamless healthcare. If you haven’t already, please take a moment to download the Redirect Health Member App. Here’s what happens next.
- You’ll receive an activation text to the cell phone number you provided. Be sure to click the link to finalize your registration.
- If you need immediate care, you can use the Member App to call or text with your care team or any provider 24/7. If you haven’t downloaded the app, please call us at 888.407.7928.
I.D. Cards
Once you are registered, your ID card is always at your fingertips 24/7 via the Member App. We can also send it by text or email if you contact us through the Extra Help
section below.
Scheduling Appointments
We are here to help you determine whether you need virtual, in-person, urgent, or emergency care. If you believe you need critical help immediately, dial 911. Then, when you are able to, contact us. For everything else, contact us FIRST via app or phone. Virtual and routine in-person visits are available at no cost to you!
We will begin coordinating care by identifying your needs, doing all of your appointment preparation, and scheduling the correct care with our open network of providers, or one of your own. For many members, a Redirect Health Primary Care Physician can resolve many care issues, including prescribing or refilling medications, ordering labs or imaging services, and more.
Need Extra Help?
We are always here for you. Simply click this link to tell us what you need. We’ll escalate your request for a quick resolution.
What’s Next
You will be hearing from us regularly about your new, seamless healthcare plan. Be on the lookout for texts and emails over the next 60 days. In the meantime, let your spouse, dependents, or anyone else on your healthcare plan know about these benefits. Simply enter their email below and we will make sure they stay in the loop.
Call Us First
We are here to help coordinate your care 24/7/365. Every time, call us first at 888-407-7928. We will work out the details with your medical provider. If you schedule your care directly, be sure to let us know before you go to your appointment.
Download the App
The Redirect Health Member App puts healthcare at your fingertips:
- Schedule an appointment -
- Access your ID card -
- Refill prescriptions -
- Submit a bill or receipt -
Download the app today or call us to get started.
Refill Prescriptions
Notify us of any existing prescriptions so we can refill them for you. You can do this through the app or by calling/texting us at the number above.