Mr. Pritchett has served as Vice President of Care Logistics since February 2021. He has an extensive background in corporate operations with an emphasis on Contact Center operations. Over the past 30 years, Mr. Pritchett has held several operational leadership roles within Fortune 100 companies such as AT&T, Chase, American Express and The Home Depot. In all of his previous endeavors, Mr. Pritchett has made significant strategic and cultural contributions to not only his specific business unit but to the operation as a whole. Mr. Pritchett is a strong advocate of the principles surrounding “Servant Leadership.” These principles have guided his decisions in creating not only efficient business units, but also environments that foster engagement and personal growth. He brings an understanding of essential business operations proficiencies including forecasting, capacity planning, real time management, and growth coaching. Mr. Pritchett has a Bachelor of Science degree in Aerospace Engineering from Arizona State University.