How may we help you?
Our goal is to make healthcare as easy and efficient as possible for you. On this page you will find useful information to help you get the most out of your benefits. If something isn’t working right, if you have questions about a bill, or if you just need extra help, we’ve created a form below that will escalate your concern to our leadership team. You will also find important forms, a link to download your app, request ID cards and stay up to date on recent news!
Important information and links
Need Extra Help?
Something not working? Let us know & we’ll escalate your problem
Looking for ID Cards?
We’ll send your ID card(s) to your phone
Download the App
The best way to receive care is through our app.
Our fair price guide to available labs
Hundreds of drugs available at the right price
As a new member, we want to be sure you know about all the great benefits you get with your membership.
Below is a quick video to get you started and answer common questions.
4 Tips to Maximize Your Plan
How do I schedule visits?
We make scheduling easy. All you need to do is call us at 888-407-7928.
Can I still see my own doctor?
We believe in supporting your existing relationships with your doctors — we work with every doctor in America. All you have to do is call us first, we’ll take care of the scheduling!
* iEverydayCARE™ members must use Redirect Health Medical & Surgical Centers (formerly Arrowhead Health Center).
What happens with my prescriptions?
When you call us, we will always look for the best prices on your prescriptions. Once we find the fair price, we’ll call in your prescription and work directly with the pharmacy to secure it.
What if I need to see a specialist or need imaging?
All you need to do is call us first – we will schedule the visits for you, and make sure you get fair pricing for all of your visits. You should never pay more than you have to for healthcare.
What if I need lab services?
Just give us a call! We will get everything taken care of.
Download our App
for Convenient Service
Communicate securely with a member of our Care Logistics Team, anytime, anywhere.
English & Spanish
Call | Text | Video
- Referral & Care Planning
- Prescription Support
- Schedule an Appointment
- Mobile Devices & Desktop
REMINDER: ID cards are never needed, we have made it easy for you to get care, you can call your Care Logistics Team at 888-407-7928 24/7/365.
You will not receive a member ID card. We want to make it easy. Call our Care Logistics Team, 888-407-7928, any time, day or night, and they will be happy to assist you.
Association Plan Members
Your official membership cards are in the works, and will arrive in about 10-14 business days after your enrollment information has been received. They will arrive via mail. For care, call your Care Logistics Team, 888-407-7928, any time, day or night.
Group Plan Members
If you are enrolled through your employer, your official membership cards are in the works, and will arrive in about 10-14 business days after we get all the information. They will arrive straight to your cell phone via text. For care, call your Care Logistics Team, 888-407-7928, any time, day or night.
If you’d like to request your ID card, please fill out the form here.
Need Extra Help?
If you ever think it's taking too long to get something done, we want to know about it right away so that we can help fast-track things. Maybe you're having trouble getting through to us, or maybe you're getting a bill from a doctor that doesn't make sense, or if anything else is frustrating you - Fill out this form and our team will jump on it.
Someone from our team will contact you.
for submitting your inquiry.
One of our representatives
will contact you shortly