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Employee demand for affordable health insurance is rising, but rates and service costs are going in a different direction. This has owners of small-and medium-sized businesses (SMBs) worried that they can’t find a solution that fits their unique needs.

Today many providers continue to offer telehealth because it is a quick and convenient way to assess patient’s needs, thus avoiding unnecessary waiting room times, taking time off work and driving across town.

As benefits advisors, does it often seem easiest to just renew your client with the health plan they had last year? What if the rising cost of doing this has eroded participation so much it is starting to become embarrassing?